DFBL Procure

Legal

Terms of Service

Version 2.0Effective 14 June 2026 · Last updated 14 June 2026

These Terms govern your use of the DFBL Procure software-as-a-service application (the "Service"), provided by DFBL Limited, a company incorporated in Ireland under company number 772000, registered office The Tara Building, 11–15 Tara Street, Dublin 2, D02 RY83, Ireland ("DFBL", "we"). By creating an account, signing an Order Form, or otherwise accessing the Service, your organisation (the "Customer") agrees to be bound by these Terms.

1. Acceptance and scope

These Terms, together with the Privacy Policy, the Data Processing Agreement and any signed Order Form, form the agreement between DFBL and the Customer for the Service.

2. Service description

DFBL Procure is a procurement workflow platform for mid-market buyers. The functional scope, user seats and storage are defined in the applicable Order Form.

3. Subscription and fees

Fees, billing frequency and term length are set in the Order Form. Unless otherwise agreed, subscriptions renew annually and invoices are payable within 30 days net.

4. Acceptable use

The Customer agrees not to:

  • reverse-engineer, decompile or attempt to derive the source code of the Service;
  • use the Service to store or process malware, illegal content, or data subject to export controls without prior written consent;
  • share account credentials between individuals (one User per seat);
  • resell, sublicense or white-label the Service without a separate written agreement.

5. Data and confidentiality

Customer Data remains the Customer's property. DFBL processes Customer Data solely to operate the Service, as described in the Privacy Policy and the Data Processing Agreement. Each party keeps the other's confidential information confidential.

6. Security commitments

  • Encryption in transit (TLS 1.2+) and at rest for the database.
  • Daily off-site backups, 7-day retention minimum.
  • Role-based access control enforced server-side.
  • Audit log retained for 12 months minimum (GDPR Art. 30).
  • Personal data breach notification to the Customer within 72 hours of detection.

7. Service availability

DFBL targets 99.5% monthly uptime measured against the public healthcheck endpoint. Scheduled maintenance is announced at least 48 hours in advance and runs outside Customer business hours where practicable.

8. Intellectual property

DFBL retains all rights to the Service software, design and underlying technology. Feedback voluntarily provided by the Customer may be incorporated into the Service without compensation.

9. Liability

DFBL's aggregate liability under these Terms is capped at the fees paid by the Customer during the 12 months preceding the claim. Neither party is liable for indirect, consequential or punitive damages.

10. Termination

Either party may terminate for material breach uncured after 30 days' written notice. On termination, the Customer may export its data for 30 days, after which DFBL deletes all Customer Data within 90 days unless legally required to retain it.

11. Governing law

These Terms are governed by the laws of Ireland, and the parties submit to the exclusive jurisdiction of the courts of Ireland, unless a signed Order Form specifies otherwise.

12. Order Form precedence and changes

In case of conflict between these Terms and a signed Order Form, the Order Form prevails for the subject matter it addresses. DFBL may update these Terms with 30 days' notice for material changes; continued use after the effective date constitutes acceptance. Questions: legal@dfbl-solution.com.